Shipping & Returns

Shipping

Starnberg Medical ships orders to Singapore from Sydney Australia using Australia Post Express Courier International - Singapore Post SpeedPost/EMS.

The Customer Service Number for SingPost is +65 6222 5777 and enquiries relating to local deliveries should be directed to SingPost quoting your Tracking Number. Your Tracking Number is sent to your nominated email address. Check your Junk Mail if not received in your InBox. 

EPI-NO can still be ordered for Singapore on the Australian website www.starnbergmed.com with payment in Australian Dollars.

Returns

In the event that a customer wishes to return a product ordered from Starnberg Medical please contact us via this website, or on info@starnbergmed.com.sg.

Returns must be accompanied by a copy of a Starnberg Medical invoice and posted to the address below:
Starnberg Medical Pte Ltd 
57 Cairnhill Road
#06-09
Singapore 229668

All refunds will be provided as a credit via Paypal or the credit card used at the time of purchase within ten (10) business days upon receipt of the returned merchandise.