Shipping & Returns


Starnberg Medical will initially ship orders to Singapore from Sydney Australia using Australia Post Express Courier International - Singapore SpeedPost at no extra cost. Shipments from within Singapore will commence in the third quarter of 2016.

Singapore orders are couriered daily and can be tracked online. Delivery is 3-5 working days. 

Epi-No can still be ordered for Singaport on the Australian website with payment in Australian Dollars.


In the event that a customer wishes to return a product ordered from Starnberg Medical please contact us via this website, or on

Returns must be accompanied by a copy of a Starnberg Medical invoice and posted to the address below:
Starnberg Medical Pte Ltd 
57 Cairnhill Road
Singapore 229668

All refunds will be provided as a credit via Paypal or the credit card used at the time of purchase within ten (10) business days upon receipt of the returned merchandise.